Terms of Service

01 Agreement to Terms

By visiting our website or placing an order, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

02 Our Products

All products are handcrafted or artisan-made and may carry natural variations in colour, texture, and finish. These are not defects — they are a mark of authenticity.

• Product images are for representational purposes; actual items may vary slightly.
• We reserve the right to discontinue any product at any time.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

03 Placing an Order

When you place an order with us, you are making an offer to purchase. We reserve the right to accept or decline any order.

• Once an order is confirmed, it cannot be modified or cancelled.
• We will notify you by email if an item is out of stock or unavailable after your order is placed.
• Bulk or corporate orders may require a separate agreement — please contact us directly.

04 Pricing & Payment

All transactions are processed securely through our payment gateway partners. We accept major credit/debit cards, UPI, and net banking.

• Prices are subject to change without notice.
• Promotional pricing applies only for the duration of the stated offer.
• We are not liable for errors in pricing due to typographical mistakes; we reserve the right to cancel any such orders.

05 Shipping & Delivery

• Dispatch timelines are mentioned on each product page and begin after order confirmation.
• Delivery timelines are estimates and may vary by location.
• Shipping charges, if applicable, are non-refundable.
• We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

06 Returns & Refunds

All sales are considered final. We do not accept returns or offer exchanges except in cases of damaged or incorrect items received. Please refer to our Refund & Return Policy for full details on how to raise a claim.

07 Intellectual Property

All content on this website — including photographs, text, graphics, logos, and product designs — is the exclusive property of The Scotchtape & Co. and is protected under applicable intellectual property laws.

• You may not reproduce, copy, or distribute any content without our prior written consent.
• Our brand name, logo, and product names are trademarks of The Scotchtape & Co.

08 Use of Website

You agree to use this website only for lawful purposes. You must not:

• Use the site in any way that violates applicable local, national, or international law.
• Attempt to gain unauthorised access to any part of the website or its systems.
• Transmit unsolicited commercial communications or spam.
• Scrape, crawl, or extract data from the website without our written permission.

09 Limitation of Liability

To the fullest extent permitted by law, The Scotchtape & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific order in question.

10 Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using our website, you consent to the collection and use of your information as described therein.

11 Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12 Changes to These Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after any changes constitutes your acceptance of the updated terms.